Seek first to understand then to be understood

Stephen covey


    Develop your communication skills by participation in one of the following courses.

    1. Cross-Cultural Awareness, Communication, and Collaboration

      We increasingly work with people from different cultures, both within our organisation and beyond. Dealing with different cultures is the challenge we face more and more.

    2. Communication skills

      Communicate with others in a professional way. You’ll learn how best to do this in the Communication skills training.

    3. Intercultural communication

      We are working with more and more nationalities in the Netherlands and we are doing business with foreign contacts. Coping with cultural differences involves enrichment, but often miscommunication as well.

    4. Consultancy skills

      You’ll learn the importance of your own behaviour in a successful consultancy process, in Successful Consultancy training.

    5. Networking and your career

      You will learn how easy it is to get more value out of networking meetings in the Networking and connections training.

    6. Successful meetings

      Knowing the agenda items and your position in it. Ensure that items are dealt with and handled properly and all within the agreed time frame. This is the art of effective meetings.

    7. Customer-focused thinking and doing

      In all that you do, you should really consider this question. You’ll learn how to put yourself in your customer’s shoes and get great results in, Customer-focused thinking and doing training.

    8. Practical application of emotional intelligence

      Do you also want happy (internal) customers that keep coming back? In addition to offering unique products or services, you as an employee make the difference. Your attitude is all-important.

    9. Interpersonal effectiveness in team and organization

      Knowing what you do and doing what you know. It's an art. And that art starts with getting to know yourself even better.